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15 Jun 2017

Part-Time Operations Associate

PHLUR, Inc. – Posted by shawnfreeman Austin, Texas, United States

Job Description

Operations Associate

We are seeking part-time associate to support fulfillment, customer service and office administration, who is passionate about connecting people to meaningful, life-enriching products and excited to join an innovative, digital-first brand in Austin, Texas. Reporting to the Chief Operating Officer as well as supporting cross-functional teams, the right individual will have office management or similar experience, be highly attuned to details, and be passionate about delivering high-quality, immersive experiences to our customers.

PHLUR is a new digital-first retail brand, beginning its journey in the fine fragrance category with a vision to re-define a staid industry through immersive experiences and uncompromised products. PHLUR’s inaugural proprietary line launched in June 2016, offering customers six distinct and complementary fine fragrances created by notable perfumers. Each individual customer touchpoint has been thoughtfully considered, from sustainable ingredients and packaging, to meaningful educational content, to moments of aesthetic delight. Together these elements create a branded experience that balances aspiration and accessibility, and leaves the customer with numerous shareable moments.
Our diverse team shares a common passion: To enrich the lives of others and ourselves through fragrance and narrative, all while having a whole lot of fun.

You are an enthusiastic team player not afraid to get your hands dirty across a range of projects. You have laser attention to detail and thrive in an environment where you can consistently dot every i and cross every t. You’ve recognize the importance of delivering a high-quality, beautiful unboxing experience for customers, and you are passionate about exceeding their expectations while simultaneously ensuring accuracy. You have the ability to be on your feet for up to 6 hours per day, and willing to jump into cross functional responsibilities to support the growth of the company.

Be available starting 30 hours weekly with opportunity for growth. Responsibilities will be divided between order fulfillment (70%), customer service (20%) and office management (10%).
Fulfill customer orders, ensuring accuracy against invoices and shipping labels, including some customization.
Provide customer service/support by answering inbound customer emails and phone calls.
Manage office tasks including scheduling, scanning, ordering groceries and office supplies, tracking invoices and payables (including reaching out to vendors as required), coordinating travel and overseeing janitorial services.
Messenger and delivery duties on an ad hoc basis, including collecting proofs, managing post office drop offs, and handling small inventory pickups (valid license and car required).

Bachelor’s degree strongly preferred.
Experience in a professional office setting.
Experience in fulfillment desirable but not required if relevant skills have been developed elsewhere.
Valid driver’s license and personal vehicle.
Ability to be on your feet for up to 6 hours daily.
Ability to lift up to 30 lbs boxes.
Proficiency with MS Office and/or Apple iWork tools.
A thoughtful team player and strong communicator ability to jump quickly between tasks.

This will be a part-time position with a competitive hourly rate based on experience. Part-time employees are eligible for employee benefits including healthcare, 401k and equity-based compensation.

How to Apply

Interested and qualified applicants should apply through the site.

Job Categories: Administrative. Job Types: Part-Time.

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